RSS Feed
Top of Mind: April 20, 2017
April 20th, 2017
by Bill Boyajian


The culture of any business is created by its founder and nurtured by its current leadership. A brand, an image, or a reputation can attract a lot of people to want to work for a company or organization, but it is the culture of the place that keeps people happy. What you really want are people so pleased with the workplace that they fall in love with it, and tell others about it.

The way this “love affair” starts is through a company’s culture. Talented and success-oriented people want to work around other talented, success-oriented people. They also want to invest their time (and their life) at a place where they feel in synch with the values and direction of its leadership. The key aspect of this lies in the leader: his or her philosophy, temperament, and credibility. No amount of money can keep someone happy if the desire to work is outweighed by the problems at work.

Even the traditional elements of good leadership, performance recognition, effective communication, and a collaborative environment aren’t necessarily enough anymore. People now seek fun environments where genuine appreciation is the norm and a work-life balance with reasonable flexibility is encouraged. All of this is established and nurtured by ownership and leadership, and leveraged to form a culture that is invigorating and worthy of peoples’ time.

What is the culture of your workplace? Can it be improved? Are you the one responsible for it? How can you impact the culture and those within it, even if you aren’t the one responsible for guiding it?


Here are a few Business & Life Tips to think about….

Business Tips:

  • If morale in your business is great, peoples’ needs are being met, enthusiasm is high, and productivity is likely flourishing.
  • New ideas are almost always created by people outside of your industry. They lack built-in bias about the old way of doing things.
  • Anyone who thinks he needs a title to have authority deludes himself. You earn authority by winning peoples’ respect.


Life Tips:

  • Simplify life by taking a hard look at what is important and what is not. Drop the unimportant, and get closer to an ideal lifestyle.
  • Instead of trying to compete with everyone or keep up with what they have, simply try to become the very best version of yourself.
  • The best way to win the hearts and minds of people is not through pressure or embarrassment, but by showing them that you really care.


Here is another article written by Bill….

Be a Leader People Follow

Top of Mind: April 6, 2017
April 6th, 2017
by Bill Boyajian

No Regrets

We all have friends and family in the latter stages of their life.   It is important that we encourage them to do those things they really want to do.  Is there a place they haven’t been where they really want to go?  Is there an activity or a practice that they want to take up? Is there someone they want to see again who they long to visit?

We should always encourage people who need a little push, who could do more if we just helped them get there.  Often people wish they could have or would have done something that they later regret in life.  Sometimes it’s too late to do anything about it, but many times things can still be done if we are creative about it.

The goal, of course, is to try to live a life with no regrets: To do and say those things that make a difference in someone’s life, or maybe even your own.  Is it time to think this through?  Help someone today so they can avoid regret.

Here are a few Business & Life Tips to think about….

Business Tips:

  • As a business owner, if you can’t attract and retain great people, you will never be able to relax and enjoy what you have built.
  • People wait too long to ask for help when they need it, be it personal problems, career direction, or business challenges.
  • If you want to climb the ranks in business, do so well in your current job that management can’t help but promote you.


Life Tips:

  • Your circumstances are a result of the past. Your actions are a result of the present. But your aspirations are all about the future.
  • Achieving a major milestone can only be accomplished by breaking it up into smaller goals. Small successes lead to bigger ones.
  • The best way to get what you want is to give it away: be it love, money, trust, or faith. Just give it away, and get it back in return.
Top of Mind: March 23, 2017
March 23rd, 2017
by Bill Boyajian

Our Pursuit of Happiness

Everyone wants to be happy, but happiness seems to be an elusive, almost unattainable goal.  People become even more anxious trying to attain it, and that can keep us from finding the peace and joy we all want in our lives.

There’s even a new book out called America the Anxious, by Ruth Whippman, where she identifies the state of perpetual anxiety that has become a new norm for so many people.  After reading an article about it, I stopped to ask myself what makes me happy.  Sometimes it’s the simplest of things, like watching my garden grow, or seeing my favorite sports team win a close game, or watching raindrops hitting our swimming pool when we’re in a drought.  Other times it’s more meaningful realities like helping someone become more successful in their business, or solving a difficult interpersonal relationship between an owner and her sales associate, or just having more time in my day to read, write, and reflect.

I think if we took more time to think about what makes us happy instead of chasing our latest dream, we might just find the happiness we’re looking for.  And maybe then we would be more relaxed, less anxious, and happier.

So take some time today to think about what makes you happy.  I’ll bet just taking the time to think about it, and to be grateful for what you have, will make you happier.

Here are a few Business & Life Tips to think about….

Business Tips:

  • Leaders who make the workplace fun, and a great learning and developmental environment, bring an added dimension to their team.
  • Reinventing your business – even yourself – is a helpful thought in a fast-paced world where nothing seems to stay the same.
  • Business owners and managers hire consultants to help clarify their thinking on matters of importance. Get help if you need it.

Life Tips:

  • A “glass half empty” person sees difficulty in every opportunity. A “glass half full” person sees opportunity in every difficulty.
  • Our insecurity can cause us to unconsciously focus on other peoples’ weaknesses and mistakes, rather than their strengths and virtues.
  • Life’s greatest wounds are often self-inflicted. Everyone makes mistakes, but your willingness to admit to them is the start of recovery.
Top of Mind: March 9, 2017
March 9th, 2017
by Bill Boyajian

Ups and Downs

Business has its ups and downs. When business is good, we think it will always be that way. And when business is bad, we can’t see it getting better. That’s because we make excuses for our situation and blame outside forces or other people for our problems.

Business, like the economy, goes in cycles. But we have much more control of our business than the economy as a whole, where we have absolutely no control. Therein lies the difference. We need to stop worrying about the things we can’t control and focus on the things we can control.

Most business problems lie with their leadership. Leaders need to accept the fact that things don’t always go well and to take responsibility for their circumstances. After taking responsibility, the only rational course is to accept the current situation – even embrace it — and to develop a plan to make things better.

All of this lies in the hands of the business owner or manager.   If the situation I describe sounds familiar, take some time to reflect on your current circumstances and to determine your best course of action. Doing nothing is an unacceptable choice. Commit to making things better, knowing that business always has its ups and downs.



Here are a few Business & Life Tips to think about….

Business Tips:

  • Lead with clear focus. Without it, confusion reins and there is no common purpose. Without that, you can’t have effective execution.
  • A start-up business should shift direction as the market dictates. Be flexible and go with the flow. Let the marketplace lead.
  • Good leaders don’t apologize for leading with strength, but they also understand the power of gaining “buy-in” from their staff.


Life Tips:

  • A path isn’t blazed with one pioneer. A host of followers is required to carve a trail and it takes a dedicated team to sustain it.
  • It is often said that it is better to try and fail than not to try at all. But failure can be success if you learn from it.
  • We couldn’t control how we got into this world, but we can control how we respond to what life brings us. It’s our responsibility.


Here is another article written by Bill…

That Defining Moment

Top of Mind: February 23, 2017
February 23rd, 2017
by Bill Boyajian

Is Complaining Really Working for You?

Many things get us irked at work: an unappreciative boss, a dumb mistake by an associate, or a very difficult customer, to name a few.  Our frustration and disappointment levels can peak, and we often resort to complaining about the problem instead of doing something about it.  We waste enormous amounts of time moaning about things – often the amount of time it would take to remedy the problem.

So instead of complaining about things that go wrong, try turning the complaint into a constructive action that allows you to take responsibility for things that are well within your ability to address.  Complaining is a weak person’s way of letting off steam and pointing a finger at someone else.  So stop complaining and start doing.  You’ll find a renewed sense of confidence and some amazing results when you do.


 Here are a few Business & Life Tips to think about….

Business Tips:

  • People leave companies because of untrustworthy leadership, poor management, or a lack of appreciation for work well done.
  • If you want to lead people, bring them together under a common cause, develop a plan to achieve it, and execute on your plan.
  • It’s not that money doesn’t matter, but what drives top performers is internal. It’s about the feeling they get from achieving success.

Life Tips:

  • “Emotional Intelligence” today tells us that being a successful performer is more about what you’re like than what you know.
  • Even if you do the right thing for the right reason, things won’t always work out. But you’ll find it rewarding to have done right.
  • Some people insist on being right about everything. It’s in their DNA. I ask them this question: Do you want to be right or successful?
Top of Mind: February 9, 2017
February 10th, 2017
by Bill Boyajian

Eliminating Misery

The most miserable people I know create stress by over-doing life. They have so many balls in the air that they can’t cope with all the decisions they have to make.

Conversely, the happiest people I know have limited the excess in their life. They have a balance of physical, emotional, and spiritual involvement, but without the stress caused by taxing the brain to the extreme.

The psychological damage that is caused by excess stress over-complicates life and is both unhealthy and illogical. There is nothing logical about excess unless you want to blow up internal body parts. Then it becomes a self-fulfilling prophecy.

Take time to eliminate misery by removing the excess in your life.


Here are a few Business & Life Tips to think about….

Business Tips:

  • In my work coaching owners and leaders, I have noticed that their criticism of others says more about the critic than those criticized.
  • When morale is good, the needs of employees are being met, their enthusiasm is high, and their confidence in management is evident.
  • Great leaders understand the need to surround themselves with smart people. They are never threatened by intellect or experience.


Life Tips:

  • Our words can get us in so much trouble with our key relationships that one might wonder why we sometimes erupt the way we do.
  • People with great wealth or status are not necessarily more content. Contentment instead emanates simply from lacking needs.
  • Be grateful for what you have. Someone close to you is grateful with far less. Gratefulness is a key to lasting contentment.
Top of Mind: January 26, 2017
January 26th, 2017
by Bill Boyajian

How Full Is Your Bucket?

I don’t do this very often, but I’m going to recommend a good, short book for you to read this year.  It’s by Tom Rath, and the title is the title of this message.

How Full Is Your Bucket isn’t about filling your proverbial “Bucket List” with things to do before you die.  It’s about the power of positive comments in all relationships and how our negative comments play psychological warfare on people in the workplace and even in our homes.

I’ve given the book to members of my family and to a lot of my clients.  The damage we do to people through how we sometimes act and what we sometimes say pays a harsh penalty on our relationships, often to those closest to us in life.

I challenge you to read the book.  It will make a difference in how you think and how you treat people.  And I welcome your comments after you read it.

Here are a few Business & Life Tips to think about….

Business Tips:

  • When leaders with complimentary skills support each other, it produces synergy. When they fight with one another, chaos reigns.
  • Submitting to authority is not a sign of weakness, but rather one of strength. It simply shows that you respect those around you.
  • A good interview should be more like a good conversation than an interrogation. You learn a lot more when the person relaxes.


Life Tips:

  • Do good where you are. Make a difference where you live. You don’t need an audience. Inspire people one person at a time.
  • Beware of people who are always looking for a fight. They think so little of themselves that they try to drag others down with them.
  • The lack of belonging is what drives children away from parents, employees away from employers, and members away from groups.


Here’s another article written by Bill…

Life Purpose

Top of Mind: January 12, 2017
January 18th, 2017
by Bill Boyajian

The New Year, or Is It?

It’s interesting how our minds work when we start a new year.  We use this time as a means of committing to do new things (resolutions) that we could easily begin any other day, week, or month of the year.  It just seems logical to do it in January because that seems to be a fresh new time to start something that we know we should have been doing all year long.


So it’s time to begin that exercise program, lose a few extra pounds, attack the stack of books you want to read, take more time with friends and family, become more mindful about business and life, or any number of other important things that we could surely begin any day of the year.  Every new month begins another 12-month year.  Even more importantly, every day is the first day in the rest of your life, so you can start something new whenever you want.

So the next time you know you need to make a change, start something new, or address an issue you’ve been putting off, don’t wait until January to do it.  We should never put off for next year what we know is important today.  Every new day is a gift, so let’s treat it that way in 2017.

Here are a few Business & Life Tips to think about….

Business Tips:

  • A leader’s role is to inspire people to do more, to be more, to want more, to achieve more, and to pass it on for others to follow.
  • It’s OK to pay people differently. Your top performers are often worth much more than the norm. It’s effectiveness that really counts.
  • When everyone knows that you start your meetings on time, they won’t be late more than once. If they are, you know what to do.

Life Tips:

  • New Year’s resolutions are a dime a dozen. Ask yourself this: What one thing needs to change in 2017? Then change it.
  • People who live in the past are most often tormented by it. The past is the past. Learn to look at the present and to the future.
  • When you see a problem at work that needs fixing, stop complaining, roll up your sleeves, and do something about it.
Top of Mind: December 29, 2016
December 29th, 2016
by Bill Boyajian

Why We Need Down Time

I’ve never been a video game player or a social media buff, but I like my sports and the time I take to escape from the hectic pace of business and life.  Some would say that near-mindless activities are a waste of time, but we all need a certain measure of “down time” to recoup and refresh.  It’s part of what makes us more effective when we have our “game face” on and need to get things done.

But down time doesn’t mean making a habit of wasting time or becoming excessive with it.  Life and business aren’t a sprint as much as they are a marathon.  There are seasons in business and life where focus, time, and attention are critical to success, but even then, a portion of time must be devoted to relaxation and recuperation.  And that’s where down time comes in.

So the next time you think that you (or others) are wasting life by enjoying some reasonable down time, remember that you and others need this time be all you can be when you really need to be.

39302351 - television, tv watching (football match) with feet on table and huge amounts of snacks - stock photo


Here are a few Business & Life Tips to think about….

Business Tips:

  • Every business owner needs “down time,” an occasional change of scenery, and a place to simply get away.
  • If we do a great job in our work, we need not worry about selling ourselves or our service. Ideally, our work should sell itself.
  • People don’t leave companies based on one bad episode. However, that experience can become the catalyst for a decision to move on.


Life Tips:

  • If you really want to relax, turn off your phone and pick up that book you’ve been wanting to read for such a long time.
  • The tearing down of other people is rarely about those being criticized, but is almost always about the power needs of the critic.
  • The gap between what you’ve got and what you want can only be settled by accepting what you’ve got or achieving what you want.
Top of Mind: December 1, 2016
December 1st, 2016
by Bill Boyajian

Life Comes First

Many of us get frustrated, even angry, when we can’t get instantaneous service for almost anything, be it on our smart phone, through a service provider, or even at a restaurant.  The issue, of course, is that we’ve become so accustomed to getting things quickly that we get very upset when we don’t.

37311573 - rush hour

I wonder, then, if we are losing patience, or if we just have higher expectations of ourselves and others.  It seems to me that we could cut people some slack and not take ourselves so seriously.

Those who have a more relaxed pace of life seem happier because of it.  After all, we tend to cram so many things into our daily schedules, often to serve ourselves, our business, or our families, that we leave no room for margin.  And then we wonder why we have so much stress.

Find time for peace and relaxation in things that have meaning for you and others.  And stick with the motto, “life comes first.”


Here are a few Business & Life Tips to think about….

Business Tips:

  • Your commitments shape your direction in life and in business. They define what you’re dedicated to and what you really care about.
  • You can’t be an effective leader if you’re driven by resentment, even if it’s justified. To be free to lead, you have to let things go.
  • Small companies don’t need an employee handbook. Try these basics: work hard, do right, serve customers, and use good judgment.


Life Tips:

  • Most people want to do well, but need attention and good communication in order to excel. If you lead, give them what they need.
  • The best test of who you are is evidenced when no one is looking. How you handle adversity is a true measure of character.
  • Common sense is not so common. Use yours to make good choices. If something is not right, just don’t do it. It’s pretty simple.

"Bill Boyajian is a leader people follow, with a proven track record of success. He will provide solutions to your biggest challenges and deliver terrific results."

–Howard Herzog
International Jewelers Block Insurance

"A sought after role model, Bill reminds us that how we lead our business has everything to do with how we live a fulfilling life."

– Pam Levine,
Levine Design Group