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Culture Check
September 22nd, 2014
by Bill Boyajian

Every business or organization has a culture where an understanding of its vision and values meet the needs and rewards of its people.  This culture, formed and sustained by its leadership, plays a vital role in the success, or failure, of the enterprise.  Culture, once established, is difficult to change unless a company’s leadership is changed.  And this isn’t always for the better.

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A company’s culture, like an individual’s reputation, is created and maintained through the actions, reactions, and decisions of its leadership over a period of time.  Employees take careful note of managerial actions and decision-making, and formulate opinions about the culture.  And, while some aspects of the culture can be quite direct and definitive, most are indirect and subliminal, and are therefore reflected in how people “feel” about the role they play and the organization they invest their “work life” into.

If you lead or manage a business or enterprise, take a moment to reflect on the culture you helped create and maintain.  Do associates identify with that culture or passively resist it?  Are changes necessary to improve morale or are people ready to jump out of the proverbial second story for you?  An honest and reflective assessment of your culture may be just what you need right now.



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“I needed help orchestrating a succession plan for our business. I had heard that Bill Boyajian specialized in assisting owners to transition their business to the next generation. He knows how to bridge the generation gap and deliver what each needs to hear. I would recommend Bill to any business owner who needs advice on succession planning from a trusted outside professional.”

–Charles Denaburg,
Managing Partner,
Levy’s Fine Jewelry
Birmingham, AL

"Our family needed some guidance on business transition and succession planning. We asked Bill Boyajian to help us because we knew we could trust him to tell us what we needed to hear. Bill became a valuable resource for our company and our entire family. He has the ability to meet each of us where we’re at and it has served us very well."

–Ceylon Leitzel
Leitzel Fine Jewelry
Hershey & Myerstown, PA

“We needed a plan to transition our business to a non-family member and we asked Bill Boyajian to help us. His experience in the area has really paid off, but we didn’t expect the added value of putting us together with a financial planner who helped organize our retirement needs. We now have the fundamentals to transition our business successfully, and we have Bill to thank for it.”

–Ernie & Debbie Cummings
Kizer-Cummings Jewelers
Lawrence, KS