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September 7th, 2017
by Bill Boyajian

Motivating staff is one of the most vital elements of good leadership.  Here are some keys to doing it right:

  • People are more highly motivated through positive daily interactions than the occasional “home run” you might hit.
  • It isn’t always money that does the trick.  Public recognition, sincere compliments, praise for work well done, and regular thank yous go a long way to keeping people happy.
  • People play off a leader’s own attitude and motivation.  So be “up” throughout each day.
  • Creating a fun environment does more to motivate staff than almost any other aspect of a business.
  • Encourage people with small wins.  They lead to bigger wins.
  • Reward people when they least expect it.  You’ll get a lot more mileage out of it.
  • Create structure around clearly defined goals.  People want to do a good job.  Help them out by setting realistic expectations and holding them accountable for the role they play.
  • “Team” wins build moral.  Be creative in how each person contributes to the “whole.”
  • Keep people informed about what’s going on in the business.  People in the dark can get uneasy about what is ahead for them.
  • Acknowledge people and give them your undivided attention.
  • Show your gratitude on a consistent basis.  Your staff will then go to great lengths to help you.
  • People are your most valuable asset, but your best people are multiple times more valuable.  Take care of them.


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"Bill Boyajian is a leader people follow, with a proven track record of success. He will provide solutions to your biggest challenges and deliver terrific results."

–Howard Herzog
International Jewelers Block Insurance

"A sought after role model, Bill reminds us that how we lead our business has everything to do with how we live a fulfilling life."

– Pam Levine,
Levine Design Group