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The Cost of Improvement
January 12th, 2018
by Bill Boyajian

Companies tend to be about as successful as their owners want them to be.  That’s why so many firms continue to do about the same amount of business year after year.  Growth is marginal at best, and sometimes decreases slowly over time because those who run the business are satisfied with things the way they are.

But if what you want is improvement, you have to commit to doing something to get it.  Here are several attributes you must consider:

  • Structure: the ability to take a disciplined approach to making improvements
  • Will: the courage to take charge of your business and to sustain your leadership
  • Perspective: the knowledge and realization that improvements can indeed be made
  • Change: the understanding of what isn’t working and how things have to be different
  • Confidence: belief in yourself and others to work together for the common good of the firm

We hear about great comebacks in business, sports, and society all the time.  Obviously, it’s better not to fall behind or become complacent or have a major problem.  But even if you do, it’s more important to avoid accepting average and to shoot for extraordinary.  Even then, not giving up is as important as believing that improvement is possible.  Count the cost of improvement.  Then commit to it.



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“I needed help orchestrating a succession plan for our business. I had heard that Bill Boyajian specialized in assisting owners to transition their business to the next generation. He knows how to bridge the generation gap and deliver what each needs to hear. I would recommend Bill to any business owner who needs advice on succession planning from a trusted outside professional.”

–Charles Denaburg,
Managing Partner,
Levy’s Fine Jewelry
Birmingham, AL

"Our family needed some guidance on business transition and succession planning. We asked Bill Boyajian to help us because we knew we could trust him to tell us what we needed to hear. Bill became a valuable resource for our company and our entire family. He has the ability to meet each of us where we’re at and it has served us very well."

–Ceylon Leitzel
Leitzel Fine Jewelry
Hershey & Myerstown, PA

“We needed a plan to transition our business to a non-family member and we asked Bill Boyajian to help us. His experience in the area has really paid off, but we didn’t expect the added value of putting us together with a financial planner who helped organize our retirement needs. We now have the fundamentals to transition our business successfully, and we have Bill to thank for it.”

–Ernie & Debbie Cummings
Kizer-Cummings Jewelers
Lawrence, KS