| Don’t Settle January 21st, 2024 by Bill Boyajian |
It’s hard to handle a nice employee who is underperforming at his job. We tend to compromise our own standards because the person is congenial and doesn’t make waves in the business. But if the person isn’t meeting his performance goals, it often creates more work for other employees. This leads to resentment and a lack of teamwork and effectiveness. Dealing with an individual like this is more about the kind of questions you ask during a counseling session than it is dishing out criticism of their work. Questions like: • How do you feel you’re doing at your job? • Is there anything I can do to help you? • Of the duties you are responsible for, which bring the most satisfaction? • What changes might you make that would improve your success here? When the individual in question is nice, but underperforms, coming alongside and asking these kinds of questions can be very helpful. Without making them defensive, you are helping them to improve. Once you’ve had the session and laid out the steps to help the individual improve, it is your responsibility to hold them accountable to what they agreed to do. If they don’t, you can have another talk, but if no real progress is made in an appropriate amount of time, well, then you know what you have to do. Tags: Advice, Business Development, Business Tips, Compromise, Developing Leaders, Effectiveness, Employee, Help, Improve, Knowledge, Leadership Excellence, Leadership Skills, Personal Development, Success, Teamwork, The Mind of a Leader |
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“I needed help orchestrating a succession plan for our business. I had heard that Bill Boyajian specialized in assisting owners to transition their business to the next generation. He knows how to bridge the generation gap and deliver what each needs to hear. I would recommend Bill to any business owner who needs advice on succession planning from a trusted outside professional.”
–Charles Denaburg,
Managing Partner,
Levy’s Fine Jewelry
Birmingham, AL
"Our family needed some guidance on business transition and succession planning. We asked Bill Boyajian to help us because we knew we could trust him to tell us what we needed to hear. Bill became a valuable resource for our company and our entire family. He has the ability to meet each of us where we’re at and it has served us very well."
–Ceylon Leitzel
Leitzel Fine Jewelry
Hershey & Myerstown, PA
“We needed a plan to transition our business to a non-family member and we asked Bill Boyajian to help us. His experience in the area has really paid off, but we didn’t expect the added value of putting us together with a financial planner who helped organize our retirement needs. We now have the fundamentals to transition our business successfully, and we have Bill to thank for it.”
–Ernie & Debbie Cummings
Kizer-Cummings Jewelers
Lawrence, KS
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