How to Hire and Retain Good People

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How to Hire and Retain Good People
September 26th, 2021
by Bill Boyajian

Recruiting and retaining great staff has always been challenging, but the pandemic has made it even harder. Whether caused by career shifts, stimulus money, or simply by complacency, it is an issue that business owners and managers face today.

Here are some thoughts and actions that may help:

Always be looking. Search your community for great customer service. When you find it, impress people with what you do and the potential of working with you.
Incentivize your current staff to recruit. Offer a finder’s fee or other recognition. It doesn’t have to be money. Make your team part of the recruitment process.
Use respected outside recruiting sources. Evaluate your past successes (or failures). Constantly research and innovate.
Don’t stand still. Recruit before you know you need replacements. Recruiting is an ongoing job.
Consider a seasoned recruiting firm. Let them get to know you and your needs. Once they have it down, they become a trusted resource for many different positions.
Build and maintain a great workplace culture. Owners tend to neglect this. Culture trumps everything else for recruiting and retention.
Offer continuous education and training. Make it lead to something special, be it an award, a promotion, or even a financial reward.
Hire for long-term talent. Focus on what you don’t already have and what you will need in the future.

Best wishes in your hiring and retention!

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Managing Partner,
Levy’s Fine Jewelry
Birmingham, AL

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Leitzel Fine Jewelry
Hershey & Myerstown, PA

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Kizer-Cummings Jewelers
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