How do you implement a challenging new strategy into your business?  How do you ensure that your staff can handle the new policy without any fallout that might develop as a result of the change?  Here are some basic thoughts to consider:

1. Any new strategy or plan involves change.  Change is difficult for most people because it causes stress.  The stress is caused by what is unknown about the change, that is, how it will affect individuals.  So sensitivity to how the change will be communicated is of utmost importance.

2. It is axiomatic that the more challenging the decision, the more critical the implementation and management of that decision must be.  You must anticipate how your decision could affect peoples’ thinking about the company, and how it could also affect their livelihood.

3. Share some information with your staff ahead of time, so they know change is likely in the future.  This may create some anxiousness, but it is much better to let people know that change is coming, so you can break the news in a more gentle and thoughtful manner.

4. Be absolutely convinced that your new strategy will work and make sure to bring people into the process of change.  This allows them to make the mental transition to the plan, which is as vital as the change itself.  People must see the good that can emerge, instead of the fear of change.

5. You, the leader, must manage the process and not allow idol chatter amongst the troops.  Direct anyone with concerns about the new plan to come to you for advice, solutions, and direction, instead of going to others on the team.  You must in turn be willing to provide assistance to any member of the team who needs it.

6. Finally, communication in a clear and honest way is the best means of conveying a change.  Keep it unemotional, but make it sincere, and appeal to the keen sense of how the change will bring about greater good for everyone in the future.  Unanimous agreement may not be possible, but genuine belief in your strategy, your process, and your people is a key to success.

So there you have it: six things to consider when implementing important changes in strategy and planning.  Wishing you the best in your next big change.

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