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Top of Mind: February 10, 2020
February 10th, 2020
by Bill Boyajian

Don’t Dominate the Discussion

Owners and managers often think they need to command and control meetings, discussions, and planning with their subordinates.  Leaders will call meetings and say they want to hear from everyone.  But too often they dominate the discussion by correcting or even intimidating anyone who doesn’t agree with their viewpoint.

Leaders will speak when they should listen and cut off conversations when they would benefit by hearing from others.  You can impart information when you talk, but you certainly can’t learn anything.  Yet many people in leadership positions love to hear themselves talk.

You’ve probably heard the phrase “power corrupts and absolute power corrupts absolutely.” But power also interrupts, and interrupting someone while they’re talking is rude and selfish, a turn-off at best, and disgraceful at worst.

So if you want to be a better leader, listen more, be open to new ideas, thank people for their questions and observations, and show genuine appreciation for their input.  If you have a problem with this, your leadership will suffer and so will your people.


Here are a few Business & Life Tips to think about….

Business Tips:

  • Most small businesses fail because owners do little to build their market, sell their vision, and create adequate structure.
  • People want to know that their work is valued and that their contribution to the success of the business is appreciated.
  • Leaders who fail to communicate fail those under their watch. Instead, be clear and inform in order to lead well.

Life Tips:

  • If you facilitate a small group, encourage discussion, get everyone involved, keep people on track, and control a dominator.
  • Insecure people fear revealing their true selves, and instead try to dominate others. Stand tall against such weak people.
  • Listen carefully to your biggest critics. They can be your best unpaid “consultants.” There is often some truth to what they say.


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“I needed help orchestrating a succession plan for our business. I had heard that Bill Boyajian specialized in assisting owners to transition their business to the next generation. He knows how to bridge the generation gap and deliver what each needs to hear. I would recommend Bill to any business owner who needs advice on succession planning from a trusted outside professional.”

–Charles Denaburg,
Managing Partner,
Levy’s Fine Jewelry
Birmingham, AL

"Our family needed some guidance on business transition and succession planning. We asked Bill Boyajian to help us because we knew we could trust him to tell us what we needed to hear. Bill became a valuable resource for our company and our entire family. He has the ability to meet each of us where we’re at and it has served us very well."

–Ceylon Leitzel
Leitzel Fine Jewelry
Hershey & Myerstown, PA

“We needed a plan to transition our business to a non-family member and we asked Bill Boyajian to help us. His experience in the area has really paid off, but we didn’t expect the added value of putting us together with a financial planner who helped organize our retirement needs. We now have the fundamentals to transition our business successfully, and we have Bill to thank for it.”

–Ernie & Debbie Cummings
Kizer-Cummings Jewelers
Lawrence, KS