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Top of Mind: February 21, 2019
February 21st, 2019
by Bill Boyajian

Attitude Check

My guess is that you spend a lot of time every morning getting yourself physically ready for work: hair, face, teeth, clothes, everything to make you look your best.  But as much as you should want to look good as a seasoned professional, the one thing that may not be on your checklist is your attitude.

If you are an owner, leader, or manager, one of the most important elements you must check is your attitude going into work.  People look to you as the one who sets the tone in your business, so don’t just check the weather report.  Check your internal temperature and make an adjustment on the thermostat if necessary.

Yet you don’t have to be running the business to know that your attitude is vital to your success at work.  Think of the grumpy waitress at breakfast who seems disinterested at best in serving you.  Or the co-worker who never comes to the office or store happy.  Or the supervisor who needs an attitude adjustment before he engages with anyone.

Sometimes people have issues at home that are really hard to shake off before they get to work.  At other times, people just may have an “off day” and most of us can relate to that.  But just like you check your physical appearance before you get to work, you should always check your attitude.  It will make a huge difference in your success.

 

Here are a few Business & Life Tips to think about….

Business Tips:

  • Check references. Don’t just ask if a person did a good job. Ask about attitude, teachability, and people orientation. It all counts.
  • Leaders spend far too much time working on their strategy, and far too little time working on the culture of their organization.
  • If someone you are close to or work with always insists on being right, ask him if he wants to right all the time or, simply, successful.

 

Life Tips:

  • I grew up believing that leaders were born, not made. Leadership behavior is learned through the process of life and seeking to lead.
  • Watch what people do wrong: make bad choices, treat people poorly, and have a sour attitude about virtually everything. Then do just the opposite.
  • Continuous improvement is a lost virtue for many business owners. You can’t stay the same. You must get better.


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“I needed help orchestrating a succession plan for our business. I had heard that Bill Boyajian specialized in assisting owners to transition their business to the next generation. He knows how to bridge the generation gap and deliver what each needs to hear. I would recommend Bill to any business owner who needs advice on succession planning from a trusted outside professional.”

–Charles Denaburg,
Managing Partner,
Levy’s Fine Jewelry
Birmingham, AL

"Our family needed some guidance on business transition and succession planning. We asked Bill Boyajian to help us because we knew we could trust him to tell us what we needed to hear. Bill became a valuable resource for our company and our entire family. He has the ability to meet each of us where we’re at and it has served us very well."

–Ceylon Leitzel
Leitzel Fine Jewelry
Hershey & Myerstown, PA

“We needed a plan to transition our business to a non-family member and we asked Bill Boyajian to help us. His experience in the area has really paid off, but we didn’t expect the added value of putting us together with a financial planner who helped organize our retirement needs. We now have the fundamentals to transition our business successfully, and we have Bill to thank for it.”

–Ernie & Debbie Cummings
Kizer-Cummings Jewelers
Lawrence, KS