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Top of Mind: February 7, 2019
February 8th, 2019
by Bill Boyajian

Top Sales Performers

If you’re an owner or leader or manager of a business, you often get complaints about your top performers from other employees who are upset at how top salespeople operate.  They seek to undermine those top performers by complaining about them to their bosses, who often buy into their frustration.

I get it.  Top salespeople march to a different beat.  They have a motor running inside them that drives them to make more sales.  They treat their customers and their sales as a top priority and that sometimes causes them to step on others’ toes, which can upset fellow co-workers.

Most all top performers are competitive and ultra-focused on the job at hand.  They will always put their main role in front of other aspects of the job.  They’re “hunters” who are in it for the kill.  And once a customer is sold, they are on to the next prey.  I don’t like using terms like these, but it is the best way to illustrate my point.

Top performers in any business are a firm’s most valuable people, but are often a handful to manage.  They can also make others jealous of their success, if not angry at how they treat co-workers.  They must be managed by owners and leaders who understand what makes them tick and who know how to handle them.  I can live with people who sell two or three times what other staff can produce.  Can you?

 

Here are a few Business & Life Tips to think about….

Business Tips:

  • A good way to measure success in business is not just with financial performance, but with the quality of new customers you create.
  • Caution: don’t take your best salesperson and make him a sales manager. Great sales traits seldom translate to managerial traits.
  • If you are an owner or manager, your biggest job is finding the right people and putting them in the right place. That’s it.

 

Life Tips:

  • Instead of complaining about why something happened to you, ask what you can learn from it and seize the opportunity to grow in a way you would have never considered.
  • Humility is vital for moving from success to significance. Humility is not thinking less of yourself; it is thinking more of others.
  • Don’t let negative energy from others sap your passion and drive. Get the negativity out of your life. You’ll soon be free to live.


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“I needed help orchestrating a succession plan for our business. I had heard that Bill Boyajian specialized in assisting owners to transition their business to the next generation. He knows how to bridge the generation gap and deliver what each needs to hear. I would recommend Bill to any business owner who needs advice on succession planning from a trusted outside professional.”

–Charles Denaburg,
Managing Partner,
Levy’s Fine Jewelry
Birmingham, AL

"Our family needed some guidance on business transition and succession planning. We asked Bill Boyajian to help us because we knew we could trust him to tell us what we needed to hear. Bill became a valuable resource for our company and our entire family. He has the ability to meet each of us where we’re at and it has served us very well."

–Ceylon Leitzel
Leitzel Fine Jewelry
Hershey & Myerstown, PA

“We needed a plan to transition our business to a non-family member and we asked Bill Boyajian to help us. His experience in the area has really paid off, but we didn’t expect the added value of putting us together with a financial planner who helped organize our retirement needs. We now have the fundamentals to transition our business successfully, and we have Bill to thank for it.”

–Ernie & Debbie Cummings
Kizer-Cummings Jewelers
Lawrence, KS