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Top of Mind: September 20, 2018
September 20th, 2018
by Bill Boyajian

Three Short Stories on How to Treat People

1. A teacher gave a pop quiz to her students, who were freshmen in high school. Most classmates nailed the quiz, but the last question stumped them. The question: What is the name of the woman who cleans our classroom? One of the students asked if the last question would really count toward their scores. “Yes,” said the teacher. She continued, “You’ll meet many people in your life. All are significant. They deserve your attention, care, and respect.” Most students never forgot that lesson.

 
2. In the 1960s when costs were a lot less, a 10-year-old boy entered a diner and sat at the counter. He asked how much an ice cream sundae cost. “50 cents,” said the waitress, who was busy with other customers. The boy counted his coins and asked how much plain ice cream cost. “35 cents,” said the now impatient waitress. Counting his coins again, the boy said “I’ll have plain chocolate ice cream.” The boy enjoyed his ice cream and paid the cashier. To the surprise of the waitress, the boy left a 15 cent tip. You see, he couldn’t afford the sundae because he wanted to leave a nice tip for the waitress. Lesson learned by the adult this time.

 
3. A little girl was suffering from a rare and serious disease. Her only chance of recovery was a blood transfusion from her 5-year-old brother. His parents and the doctor explained the situation to the boy. Somewhat confused, he agreed to give his blood to his sister if she would survive. During the transfusion, the boy asked the doctor how long it would be before he died. Being so young, he thought they would use all his blood to save his sister.

Lessons learned: Treat people as you would like to be treated and live life like there is no tomorrow.


Here are a few Business & Life Tips to think about….

Business Tips:

  • Want to attract and retain great staff? Treat them well, be honest, make work fun, and do what you say you’re going to do.
  • The people closest to a business problem often have the best understanding of it. Ask the right questions and listen to your staff.
  • A leader’s role is to inspire people to do more, to be more, to want more, to achieve more, and to pass it on for others to follow.

 

Life Tips:

  • Most people have a story to tell and want to be heard. In order for this to happen, you have to be willing to listen, and to care
  • We can’t go back to the way things were. We can only go forward with the way things are. Know history, but look to the future.
  • It is not enough to appear good. You have to be good. That takes a serious commitment to excellence in everything you do.


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“I needed help orchestrating a succession plan for our business. I had heard that Bill Boyajian specialized in assisting owners to transition their business to the next generation. He knows how to bridge the generation gap and deliver what each needs to hear. I would recommend Bill to any business owner who needs advice on succession planning from a trusted outside professional.”

–Charles Denaburg,
Managing Partner,
Levy’s Fine Jewelry
Birmingham, AL

"Our family needed some guidance on business transition and succession planning. We asked Bill Boyajian to help us because we knew we could trust him to tell us what we needed to hear. Bill became a valuable resource for our company and our entire family. He has the ability to meet each of us where we’re at and it has served us very well."

–Ceylon Leitzel
Leitzel Fine Jewelry
Hershey & Myerstown, PA

“We needed a plan to transition our business to a non-family member and we asked Bill Boyajian to help us. His experience in the area has really paid off, but we didn’t expect the added value of putting us together with a financial planner who helped organize our retirement needs. We now have the fundamentals to transition our business successfully, and we have Bill to thank for it.”

–Ernie & Debbie Cummings
Kizer-Cummings Jewelers
Lawrence, KS