| What Employees Deserve January 27th, 2014 by Bill Boyajian |
Most employees want to do good work and to be successful in their job. But they often fail to meet their full potential because they lack direction and good management oversight. It is the role of the owner, leader, or manager to train, motivate, and set goals for staff members to reach. Leaders often assume that employees know what to do and what is expected of them. Unfortunately, they often don’t, and leaders can then use this as an excuse to blame staff for so-called under-performance. But the role of leadership, among many things, is to work with employees in such a way as to help them become the best that they can be.
I was coaching a store owner recently and listening to his concerns about an employee. I heard how the staff member was failing to pay for himself and was not meeting company expectations. I asked the owner what he was doing to help the employee understand his role and meet targets that would support his value to the firm. The owner’s response: He was doing nothing to help the employee, not even giving him basic oversight, instruction, and goals. This is certainly more of a reflection on management than it is on the employee. Every staff member deserves a fair chance to succeed. It is up to ownership or leadership to provide it. If you are unwilling to do so, don’t blame the employee. Blame yourself. Most of all, do something about it by giving employees the best chance for success. After all, their success is your success. If employees still don’t perform, well then, you have a clear conscience and know what to do next. Tags: Advice, Business Tips, Crisis Management, Developing Leaders, Leadership Excellence, Leadership Problems, Leadership Skills, Learning, Management, Managers, The Mind of a Leader |
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Managing Partner,
Levy’s Fine Jewelry
Birmingham, AL
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Leitzel Fine Jewelry
Hershey & Myerstown, PA
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Kizer-Cummings Jewelers
Lawrence, KS
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